Please contact us if you can't find the information you are looking for in our customer service section.
You can contact our customer service department by registering a new ticket directly by e-mail. The following e-mail addresses are available for registration of tickets in our customer service system:
Technical support for basic shared hosting
IMPORTANT: The first time you send us a query you will be asked to register as a user so that all your further enquiries can be logged in our system. An e-mail will be sent to you immediately to confirm your registration. When this happens, you will be able to contact us freely using our web-based customer support system or via e-mail.
Before you register a new ticket we recommend that you search through our customer service section for an answer and check if any service notifications involving your account have been published.
Nydalen Allé 37a
Phone: +47 4000 4100
Fax: +47 4000 4080
Phone: +46 8 5011 2600
Fax: +46 8 657 9110
1119 PP Schiphol-Rijk
Phone: +31(0) 20 406 64 66
Fax: +31(0) 20 406 64 57