Customer service

Our focus on effective and proactive server management reduces your need to interact with our customer service. We have suitable routines to handle any errors that might occur.

There are two ways to report errors to WebDeal in working hours, and one way outside working hours.

  • Between 8 AM and 16 PM (CET), issues can be reported by e-mail or phone
  • Between 16 PM and 8 AM (CET), critical issues should be reported by phone

Our technical customer support team will receive the message and analyse it within minutes after registration.


  • Domain

    Domain

    WebDeal AS has effective routines to handle the thousands of domains that we manage.

  • Forms

    Forms

    Find all the documents you need to administer your domain name and customer account.


  • Contact support

    Please contact us if you can't find the information you are looking for in our customer service section.

  • Billing

    WebDeal answers your questions about billing and other related issues.

Norway

Basefarm AS
Nydalen Allé 37a
0484 Oslo
Norway
Phone: +47 4000 4100
Fax: +47 4000 4080

Sweden

Basefarm AB
Sveavagen 159
11346 Stockholm
Sweden
Phone: +46 8 5011 2600
Fax: +46 8 657 9110

Netherlands

Basefarm BV
Beechavenue 106
1119 PP Schiphol-Rijk
Netherlands
Phone: +31(0) 20 406 64 66
Fax: +31(0) 20 406 64 57

Contact us

E-mail: post@basefarm.no